Healthcare front desk

Clinic & Channeling

From doctor schedules and patient portal booking to encounters, pharmacy till, lab/imaging and insurance—Channeling sits on CRM, POS and Inventory so clinical and commercial flows stay aligned without a patchwork of clinic apps.

Who it’s for

Channeling centres, outpatient clinics and specialist practices that need doctor queues, patient records, pharmacy/lab and billing in one cloud system.

Typical challenges

  • Doctor schedules, queue numbers and billing are separate tools
  • Pharmacy and lab orders don’t share the encounter record
  • Insurance claims and receipts are rebuilt from paper

Capabilities

What this solution covers

Practical surfaces your team uses every day—backed by shared stock, customers and billing across the company.

Doctor schedules & rooms

Manage doctor calendars, rooms, time off and queue counters for an orderly front desk.

Patient portal & appointments

Patients book channeling slots online; staff manage walk-ins and reminders from one board.

Encounters, pharmacy & diagnostics

Capture EMR notes, prescribe, dispense from pharmacy stock, and order lab/imaging against the visit.

Billing & insurance

Settle on POS/inventory-backed charges and work claims with insurer connections where enabled.

How a day runs

From intake to settlement

  1. 1

    Book & check in

    Patient books or walks in; front desk assigns doctor, room and queue.

  2. 2

    Consult & order

    Doctor records the encounter, diagnoses, prescriptions and lab/imaging orders.

  3. 3

    Dispense, bill & claim

    Pharmacy and diagnostics fulfil orders; billing and insurance close the commercial side.

Outcomes

What teams gain

  • Schedules, rooms and patient portal
  • EMR with pharmacy and diagnostics
  • Billing and insurance claims
  • Clinical and commercial data on one patient journey

Modules in this solution

Open any module for a deeper feature brief. You can entitle more as you grow.

  • Channeling

    Clinic channeling, EMR, pharmacy, lab and insurance.

  • CRM

    Customers, routes, categories, inquiries and follow-ups.

  • Sales & POS

    Modern POS, invoicing, quotations, day ops and e-bills.

  • Inventory

    Products, stock, GRNs, stores, suppliers and stock take.

  • Payroll & HR

    Employees, pay runs, attendance, leave and loans.

  • Finance

    Payments, banking, GL, AP bills, budgets and assets.

Browse full catalogue

Visiro Cloud

Start running your business on Visiro Cloud

Create a free account, entitle modules as you grow, or talk to our Sri Lanka team.

+94 77 238 4524 · +94 77 713 7957 · support@visirocloud.com

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