Collecting pending due payments

When a customer buys on credit, the unpaid balance waits in Pending Due Payments until they pay.

Steps

1. Go to Finance > Accounts & Payments > Invoice Payment > Pending Due Payments.
2. Search by customer or invoice number.
3. Click Pay now on the invoice.
4. Choose the Payment type (Cash, Card or Cheque) and enter the Paid amount.
5. Save and print the receipt for the customer.

Tips

• Invoice Payment History shows every payment collected, with its receipt number.
• Easy-payment (instalment) plans have their own lists: Pending Easy Payments and Arries Easy Payments.
• The Reports module has due payment reports sorted by customer or by due date.

Still stuck? Open Help & Support (the ? button at the top of any page) and send us a request. We can see which page you were on, so a short description is enough.